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4 inch deep pothole ruined tyre

Reported via desktop in the Pothole in a road category anonymously at 13:05, Monday 17 August 2026 ; (there is no pin shown as the user did not use the map)

Sent to Shropshire Council less than a minute later. Council ref: 14217628.

Photo of this report zoom

This pothole in Clive Road has been reported several times and although you state that the work is scheduled there isn't a white line around it yet. The attached photo was taken this weekend when we encountered this pothole and it ruined the front tyre on the car and now needs replacing. I notice that the photo is the same as another report of this pothole made in June so this has been left for months now. Please let me know how I can claim for the cost of a new tyre, thank you.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:05, Monday 17 August 2026

  • Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.

    We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.

    We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.

    Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.

    The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.

    To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/

    Posted by Shropshire Council at 13:06, Monday 17 August 2026

  • We have raised an order in relation to the issue you have reported to us. This is now awaiting programming.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale. We will update you when this work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 14:14, Tuesday 18 August 2026

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