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Tripping Hazard - Sunken Tarmac - The Keep, Gains Park

Reported via mobile in the Pavement surface issue category by Adam Jones at 20:25, Monday 20 July 2026

Sent to Shropshire Council less than a minute later. Council ref: 14215861.

Photo of this report zoom

The tarmac was recently replaced around some water maintenance access points. It now poses a significant tripping hazard as the metal covers are now sticking out of the ground (rather than being level, as they should be).

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 20:25, Monday 20 July 2026

  • Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.

    We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.

    We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.

    Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.

    The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.

    To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/

    Posted by Shropshire Council at 20:26, Monday 20 July 2026

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 16:22, Wednesday 5 August 2026

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