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Road surface washed away from lower mount up upper mount farm

Reported via iOS in the Road surface issue category anonymously at 18:48, Thursday 16 July 2026

Sent to Shropshire Council less than a minute later. Council ref: 14215638.

This was reported well over 12 months ago. You have filled holes as far as lower mount. The main problem is from lower mount up to upper mount farm where the road surface has washed away and is virtually impassable for cars. My Aunt has broken 2 coil springs so far this year. This stretch of road is known as mount bank.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 18:48, Thursday 16 July 2026

  • Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.

    We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.

    We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.

    Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.

    The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.

    To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/

    Posted by Shropshire Council at 18:48, Thursday 16 July 2026

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    State changed to: Action scheduled

    Posted by Shropshire Council at 14:26, Wednesday 19 August 2026

  • We have begun work on site but work had to be suspended. We will attend site again as soon as possible. We are unable to give you a timescale for this work but we will update you when action has been taken.

    Posted by Shropshire Council at 16:13, Thursday 10 September 2026

  • We have raised an order in relation to the issue you have reported to us. This is now awaiting programming.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale. We will update you when this work has been completed.

    Posted by Shropshire Council at 07:45, Tuesday 15 September 2026

  • We have begun work on site but work had to be suspended. We will attend site again as soon as possible. We are unable to give you a timescale for this work but we will update you when action has been taken.

    Posted by Shropshire Council at 16:50, Tuesday 15 September 2026

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 15:21, Friday 18 September 2026

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