Action scheduled
Footpath in poor state
Sent to Shropshire Council less than a minute later. Council ref: 14215373.
Customer said that the footpath is breaking up and there is a dip in it as well, which his mobility scooter keeps getting caught in. He asked if we could try to get this sorted out as soon as possible.
Updates
-
Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.
-
Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.
We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.
We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.
Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.
The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.
To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/
-
We have raised an order in relation to the issue you have reported to us. This is now awaiting programming.
Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale. We will update you when this work has been completed.
Only the original reporter may leave updates. If you made the original report please log in to leave an update.