You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Issue on ramp

Reported via desktop in the Pavement surface issue category anonymously at 13:58, Tuesday 30 June 2026

Sent to Shropshire Council less than a minute later. Council ref: 14214530.

There is a ramp on the path that goes up to Greggs and Greenhous. A lady came in and said a gentleman with poor eyesight walked up the ramp but the other side there are 2 step and not a ramp, he has fallen down the steps thinking there was a ramp. There is nothing to advise blind / poor eye sighted people that there are steps the other side of the ramp. Can something be added please.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:58, Tuesday 30 June 2026

  • Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.

    We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.

    We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.

    Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.

    The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.

    To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/

    Posted by Shropshire Council at 13:58, Tuesday 30 June 2026

  • Photo of this report zoom
    Photo of this report zoom

    Customer emailed the above photos to be added to her report.

    Posted anonymously at 14:20, Tuesday 30 June 2026

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 08:31, Wednesday 1 July 2026

Only the original reporter may leave updates. If you made the original report please log in to leave an update.