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Road Surface Disintegrating

Reported via desktop in the Road surface issue category anonymously at 13:46, Friday 19 June 2026

Sent to Shropshire Council less than a minute later. Council ref: 14213789.

The road surface on this roundabout has been allowed to become so bad that drivers are weaving to avoid the damaged road surface and risking accidents.

The whole roundabout needs to be resurfaced as it’s impossible to navigate without hitting on of the many road defects.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:46, Friday 19 June 2026

  • Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.

    We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.

    We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.

    Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.

    The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.

    To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/

    Posted by Shropshire Council at 13:46, Friday 19 June 2026

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 09:27, Monday 22 June 2026

  • We have looked into this issue and can advise that the work required will be picked up as part of routine maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    We will continue to undertake routine inspections in the meantime, whereby notifiable issues are recorded and scheduled for action. This report will now be closed.

    State changed to: Closed

    Posted by Shropshire Council at 09:27, Monday 22 June 2026

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 23:48, Thursday 30 July 2026

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