Paving stones coming out of ground
Sent to Shropshire Council less than a minute later. Council ref: 14213406.
This has been a ongoing issue now for over 4 years caused by tree roots off tree planted on pavement we have had a customer fall over these at the weekend ending up in hospital along with the Harris fencing put up around the pavement there is now the issue with the free over growing the path and the emergency defibrillator being blocked behind the fence please can you send somebody to sort asap
Updates
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Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.
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Our response to a pothole report will depend upon several factors. These include the severity of the defect, how busy the road is and its proximity to other defects or hazards.
We have very limited resources and budget. At times of high demand- such as emergency storm situations- we may take longer to respond than we would prefer.
We are also mindful of other works planned for the road. This includes external contractors or utilities and our long term road renewal program.
Temporary repairs may be applied on very busy roads where special traffic management or further investigation may be needed or in an emergency situation. Repairs may be completed in stages, not all at once.
The road will continue to be regularly inspected as per our policy. If the pothole becomes an imminent danger, please call our customer call centre on 0345 678 9006, giving your report reference number, and the situation can be reassessed.
To read more about what constitutes a safety defect and how we are managing pothole repairs, please see our website here: https://next.shropshire.gov.uk/ roads-and-highways/
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