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Street light out

Reported via desktop in the Street light out/ not working category anonymously at 13:09, Thursday 5 February 2026

Sent to Shropshire Council less than a minute later. Council ref: 14198479.

There is a street light out in Talbot Street, Whitchurch - 3rd light up.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:09, Thursday 5 February 2026

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    State changed to: Action scheduled

    Posted by Shropshire Council at 13:59, Thursday 5 February 2026

  • Another call to report issue with Z3. Light has been out for sometime & there is a noticeable increase in ASB in the area

    Posted by Shropshire Council at 14:20, Tuesday 10 March 2026

  • We have been out to the site and found a fault with the electricity network provider. They have been notified;
    the turnaround time to resolve these problems are usually within 25 working days. Please note that we do not have control or influence over their works program.

    We will update you further in due course.

    State changed to: Investigating

    Posted by Shropshire Council at 14:57, Tuesday 10 March 2026

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    State changed to: Action scheduled

    Posted by Shropshire Council at 14:58, Tuesday 10 March 2026

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 08:41, Wednesday 15 July 2026

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