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Blocked Drain

Reported via desktop in the Drain blocked category anonymously at 11:57, Tuesday 3 February 2026

Sent to Shropshire Council less than a minute later. Council ref: 14197931.

Blocked Drain full of silt and debris, The rain water has no where to flow, and it is now causing flooding to the road, Please can this drain be cleaned ASAP.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 11:57, Tuesday 3 February 2026

  • Photo of this report zoom

    Customer wanted to add photo.

    Posted anonymously at 11:06, Wednesday 4 February 2026

  • Customer wanted to provide the following information-

    I am not reopening any issues with Welsh Water , Steve Wilson Managing Director for waste water service have closed my case and stated they will not look at it again. I am only past emails because these were already sent to Ofwat, CCW, and Helen Morgan MP, and were also given to Welsh Water during the site meeting on 19 December 2025. This is information the authorities already have. I believe someone in the process is preventing this matter from being resolved, and I want the Council to be aware of the wider situation. The road drain outside my property floods, and the Welsh Water manhole is only around 20–30 feet away. I am experiencing water entering my cellar, and I am trying to understand whether the highway flooding may be contributing to this. I am not asking the Council to deal with the sewer issue. I simply want you to have the full context so that the flooding and pothole reports can be properly assessed.

    Posted anonymously at 10:08, Friday 6 February 2026

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 12:09, Tuesday 10 March 2026

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