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Flooding at property

Reported via desktop in the Flood category anonymously at 13:03, Mon 17 November 2025

Sent to Shropshire Council less than a minute later. Council ref: 14188468.

This happens every year and nothing is sorted. With the rain last week the drain was full so flooded the lane which has flooded her house, she had 5 inches of water in the property. She was advised to get sandbags at the property which she already has some and has them there all year round due to flooding. Needs something sorting with the drain ASAP as her property is getting damaged. Please call when due to go out.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:03, Mon 17 November 2025

  • Customer asking for an update and a site visit asap so they can show an officer where the drain is on the lane which flooded the property

    Posted anonymously at 12:45, Fri 21 November 2025

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 14:46, Fri 21 November 2025

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 11:39, Thu 4 December 2025

  • Called as her property is on the verge of flooding. She has sandbags at the front. If there is ANY more rain the back of the property will flood. Can you help?

    Posted anonymously at 09:44, Tue 9 December 2025

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:46, Mon 15 December 2025

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