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Streetlights Not Working

Reported via desktop in the Street light out/ not working category anonymously at 13:11, Mon 10 November 2025

Sent to Shropshire Council less than a minute later. Council ref: 14187868.

There is a path from Deermoss Lane Whitchurch linking to back edge of carpark Smithfield Shopping Centre off Brownlow Street Whitchurch. Halfway on pathway is light unlit for several years. Back edge of carpark Smithfield Shopping Centre is a set of steps linking pathway and back edge of carpark, at the top of steps is another light that is unlit making the uneven path difficult to walk in the dark

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:11, Mon 10 November 2025

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    State changed to: Action scheduled

    Posted by Shropshire Council at 13:56, Mon 10 November 2025

  • We have carried out initial work to fix the issue you reported, but additional work has been identified. We are unable to give a timescale for the completion. We will update you when action has been taken.

    Posted by Shropshire Council at 11:58, Tue 11 November 2025

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    Posted by Shropshire Council at 07:52, Wed 12 November 2025

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:42, Wednesday 29 April 2026

  • The light I referred to in my initial enquiry has Not been fixed. It is halfway up path from Deermoss Lane Whitchurch linking to back edge of carpark Smithfield Shopping Centre off Brownlow Street Whitchurch. Halfway up pathway is light unlit for several years, approximately 30ft from marked green tick. Please can you remedy

    State changed to: Open

    Posted anonymously at 21:04, Thursday 28 May 2026

  • Unfortunately, the issue that you have reported isn't the responsibility of Shropshire Council. However, if possible, we will raise the issue with the appropriate organisation and ask them to contact you.

    State changed to: not the council's responsibility

    Posted by Shropshire Council at 13:59, Tuesday 2 June 2026

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