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Standing Water Outside Shops

Reported via mobile in the Standing water on the highway category anonymously at 14:49, Tue 7 October 2025

Sent to Shropshire Council less than a minute later. Council ref: 14185979.

Photo of this report zoom
Photo of this report zoom
Photo of this report zoom

I am writing to report a recurring issue with standing water outside Grange Mini Mart and Crumbs Desserts, located on Grafton Mews, Shrewsbury.

Following rainfall, a significant amount of water collects and remains pooled along the kerb in front of the shop entrances, as shown in the attached photo. The area does not appear to drain properly, causing persistent surface water that poses a slip hazard for pedestrians and inconvenience for customers accessing the shops.

This issue seems to be due to poor surface levelling or blocked drainage, as the water does not disperse even hours after rain. We kindly request that the council inspects the site and takes appropriate action to improve the drainage in this area.

Thank you for your attention to this matter.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 14:49, Tue 7 October 2025

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 16:15, Wed 22 October 2025

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 08:02, Tuesday 6 January 2026

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