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Multiple lights not working

Reported via desktop in the Street light out/ not working category anonymously at 23:11, Tue 5 August 2025

Sent to Shropshire Council less than a minute later. Council ref: 14182213.

Multiple lights are not working on this part of the road, previously reported this and only 1 light was repaired.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 23:11, Tue 5 August 2025

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    State changed to: Action scheduled

    Posted by Shropshire Council at 08:07, Wed 6 August 2025

  • I would like to request to recieve any additional information you could provide regarding this ongoing issue, if it is possible.

    Posted anonymously at 22:19, Sun 19 October 2025

  • We have visited the site and noted that further works are required. This has been ordered. Due to a high number of faults being reported and an unprecedented number of emergency call-outs, some repairs are taking longer than our target.

    Whilst we fully understand that delays are frustrating, we would like to reassure our customers that we are doing all we can to ensure an efficient and effective service.

    Posted by Shropshire Council at 11:15, Mon 20 October 2025

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    Posted by Shropshire Council at 11:16, Mon 20 October 2025

  • I believe that the issue has been resolved, please can this be confirmed?

    Posted anonymously at 13:47, Sunday 29 March 2026

  • I would like to kindly request any further information that can be provided regarding this issue if possible.

    Posted anonymously at 14:49, Friday 19 June 2026

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