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Damaged railing on main road

Reported via desktop in the Drain blocked category anonymously at 10:24, Wed 16 July 2025

Sent to Shropshire Council less than a minute later. Council ref: 14180827.

Damaged railing outside pub, effecting footpath , can this be looked at.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 10:24, Wed 16 July 2025

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    On sunday 20th July this what happened due to the wall and drains being blocked.

    Posted anonymously at 10:34, Mon 21 July 2025

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    As you can see from the photos, the railings are in a dangerous state of repair and could cause injury?

    Posted anonymously at 09:17, Wed 23 July 2025

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    More pictures showing the dangerous state of the railings

    Posted anonymously at 09:19, Wed 23 July 2025

  • Is someone supposed to get back to us regarding these issues, as we keep uploading evidence without reply?

    Posted anonymously at 15:35, Tue 29 July 2025

  • Customer has called regarding the issue with the bollard, they are dangerous to the public, it is also not a good 1st impression when entering the pub/ wedding venue. Customer has provided photos of the issue and is waiting for a response which has not happened, also waiting for the surveyor to come out and have a look, which has not happened. Please can customer have a response to this issue ASAP, and please can he be advised of when work will commence

    Posted anonymously at 14:02, Wed 6 August 2025

  • Customer is not happy that he is constantly having to call us to get a response to the issue and no one is getting back to him. Please call customer and advise when the issue is going to be resolved

    Posted anonymously at 12:28, Thu 14 August 2025

  • Again we are chasing this to see if anyone is even looking at this portal? What is the point of having a portal to report problems if no one is monitoring it?

    Can someone please get back to us

    Louise Carter-Sheckleford for The Punch Bowl

    Posted by Les Jones at 12:36, Thu 14 August 2025

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    State changed to: Action scheduled

    Posted by Shropshire Council at 08:54, Fri 7 November 2025

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    Photos from yesterday and the devastation it is having on the Pub

    Posted anonymously at 13:16, Tue 16 December 2025

  • Category changed from ‘Ironwork defective’ to ‘Drain blocked’

    Posted by Shropshire Council at 16:32, Monday 19 January 2026

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    Posted by Shropshire Council at 16:32, Monday 19 January 2026

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 13:06, Friday 13 February 2026

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    State changed to: Open

    Posted by Shropshire Council at 09:42, Thursday 7 May 2026

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 15:52, Wednesday 3 June 2026

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