Street light out

Updates

• Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

  Posted by Shropshire Council at 22:24, Sat 10 May 2025

• We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

  We are unable to give you a timescale to completion. We will update you when action has taken place.

  For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

  State changed to: Action scheduled

  Posted by Shropshire Council at 09:22, Mon 12 May 2025

• This is still not fixed after 4 months. The area is dangerous unlit - please provide an update.

  Posted by Huw Rees at 01:13, Mon 22 September 2025

• Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

  State changed to: Open

  Posted by Shropshire Council at 16:10, Mon 22 September 2025

• The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

  Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

  In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

  State changed to: Action scheduled

  Posted by Shropshire Council at 16:35, Mon 22 September 2025

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  This is still out - I will call next week to discuss.

  Posted by Huw Rees at 21:38, Sat 4 October 2025

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  I first reported this last May but as you will see, the light is still not fixed. I received an email from WSP around October advising the issue would be resolved soon, but we're now three months on. Please provide an update.

  Posted by Huw Rees at 14:59, Tuesday 13 January 2026

• We're pleased to advise you that this work has now been completed.

  State changed to: Fixed

  Posted by Shropshire Council at 14:39, Thursday 5 February 2026

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  A new, standard, grey LED unit has been fitted, which is inappropriate for the decorative column and for the conservation area. As the second photo shows, it is also mismatched with the existing lanterns nearby.

  Matching streetlights elsewhere have been fitted with new bulbs recently, so I'm unsure as to why the entire lantern has been replaced. Please can you advise if this is a temporary replacement, and if so, when might the original lantern be re-installed?

  If the original lantern was beyond repair, I'm afraid a new lantern will need to be found that matches the surrounding streetlights. This is the centre of the Bridgnorth conservation area, and these streetlights were installed to enhance it.

  State changed to: Open

  Posted by Huw Rees at 22:22, Tuesday

• This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

  State changed to: Investigating

  Posted by Shropshire Council at 09:50, Wednesday

• We're pleased to advise you that this work has now been completed.

  State changed to: Fixed

  Posted by Shropshire Council at 13:05 today