At least seven streetlights out

Updates

• Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

  Posted by Shropshire Council at 09:37, Tuesday 11 February 2025

• We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

  We are unable to give you a timescale to completion. We will update you when action has taken place.

  For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

  State changed to: Action scheduled

  Posted by Shropshire Council at 11:29, Tuesday 11 February 2025

• We have carried out initial work to fix the issue you reported, but additional work has been identified. We are unable to give a timescale for the completion. We will update you when action has been taken.

  Posted by Shropshire Council at 11:09, Friday 14 February 2025

• We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

  We are unable to give you a timescale to completion. We will update you when action has taken place.

  For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

  Posted by Shropshire Council at 09:29, Tuesday 18 February 2025

• I have not seen any work being carried out on the reported streetlights which have now been out for 23 days. Why is there such a delay, is it a money saving exercise?

  Posted anonymously at 18:54, Thursday 27 February 2025

• We have attended site and identified a cable fault. We are working to locate the fault to rectify this as soon as possible. At this time, we are unable to provide a date as to when this will be completed. We apologise for any inconvenience this may cause.

  Posted by Shropshire Council at 07:32, Friday 28 February 2025

• The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

  Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

  In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

  Posted by Shropshire Council at 07:32, Friday 28 February 2025

• We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

  We are unable to give you a timescale to completion. We will update you when action has taken place.

  For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

  Posted by Shropshire Council at 08:15, Friday 7 March 2025

• We have begun work on site but work had to be suspended. We will attend site again as soon as possible. We are unable to give you a timescale for this work but we will update you when action has been taken.

  Posted by Shropshire Council at 14:12, Tuesday 11 March 2025

• We're pleased to advise you that this work has now been completed.

  State changed to: Fixed

  Posted by Shropshire Council at 14:12, Wednesday 12 March 2025