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Streetlight has been 'repaired ' 3 times but each time doesnt work.

Reported via mobile in the Street Light Out category anonymously at 09:57, Saturday 11 January 2025

Sent to Shropshire Council less than a minute later. Council ref: 14165664.

Very dark on Hermitage Walk pitch black.Very dangerous.Recently had to help a lady with pushchair who could not see.Dont understand why the ground has been dug up 3 times but each time it still doesn't work. This light hasn't been working for over 6 months.Dark Winter evenings it's really not acceptable & so dangerous as it is a walkway

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Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 09:57, Saturday 11 January 2025

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    State changed to: Action scheduled

    Posted by Shropshire Council at 09:20, Monday

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    Posted by Shropshire Council at 09:20, Monday

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