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Streetlight out 5 Castle Street

Reported via desktop in the Street Light Out category anonymously at 17:01, Thu 7 November 2024 ; (there is no pin shown as the user did not use the map)

Sent to Shropshire Council less than a minute later. Council ref: 14159715.

Above M&S 5 Castle Street, SY1 2BD. I reported this and another defective light, opposite, some months ago, but the one above M&S is still not working.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 17:01, Thu 7 November 2024

  • We have begun work on site but work had to be suspended. We will attend site again as soon as possible. We are unable to give you a timescale for this work but we will update you when action has been taken.

    State changed to: Action scheduled

    Posted by Shropshire Council at 09:22, Fri 8 November 2024

  • We have carried out initial work to fix the issue you reported, but additional work has been identified. We are unable to give a timescale for the completion. We will update you when action has been taken.

    Posted by Shropshire Council at 07:46, Thursday 8 May 2025

  • We have ordered works to remedy the issue. If further works are needed, the issue is likely to take longer to resolve.

    We are unable to give you a timescale to completion. We will update you when action has taken place.

    For more information on how we prioritise our workload, please visit our website at https://www.shropshire.gov.uk/ street-care-and-cleaning/ streetlights/ facts-figures-and-faqs/ street-lighting-facts/

    Posted by Shropshire Council at 10:29, Thursday 8 May 2025

  • We have carried out initial work to fix the issue you reported, but additional work has been identified. We are unable to give a timescale for the completion. We will update you when action has been taken.

    Posted by Shropshire Council at 16:19, Tuesday 10 June 2025

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 10:31, Wednesday 11 June 2025

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