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Flooding caused by blocked drains further down the hill.

Reported via desktop in the Property flooding issue category anonymously at 10:01, Mon 30 September 2024

Sent to Shropshire Council less than a minute later. Council ref: 14156297.

Customer called to report that water has flooded her garage up to a foot and caused a power outage. Deeply concerned because mor rain is due which will cause the flooding to became worse. Urgently needs attention so as the flooding does not get worse on customer property. Customer believes that it is the drains further down the hill that are blocked and causing the water to back up once it it overwhelmed with the rain. Please unblock asap.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 10:01, Mon 30 September 2024

  • Customer wants contact asap due to the urgency of the issue.

    Posted anonymously at 10:05, Mon 30 September 2024

  • Customer called for an update , she is very worried . It may effect her electricals .

    Posted by Shropshire Council at 15:52, Mon 30 September 2024

  • Phone call today to advise that water is now in their property - in the garage. Last night they were pumping water out of the garage. Please can someone make contact to advise when the nearby drains will be cleared. Many thanks

    Posted by Shropshire Council at 10:29, Tue 1 October 2024

  • Water is Know returning , Please could someone contact or advice .

    Posted by Shropshire Council at 10:12, Tue 8 October 2024

  • Customer calling furious as its been 10 working days and no reply still , would like someone to come out and contact her asap, she says more rain on way - wants to know how far up the list she is. needs drain clearing asap scared property will flood

    Posted anonymously at 10:15, Fri 11 October 2024

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 16:33, Tue 22 October 2024

  • Customer called for an update please

    Posted anonymously at 12:46, Tue 19 November 2024

  • Customer calling begging for someone to get back to her asap as flooding is still happening. has had to pump water out at 2:30am . customer says its dire situation and is having to stay in to keep an eye on flooding constantly

    Posted by Shropshire Council at 10:41, Mon 25 November 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:54, Tue 10 December 2024

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 07:40, Tuesday 22 April 2025

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 12:25, Wednesday 23 April 2025

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