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Very low service valve cover

Reported via desktop in the Ironwork high/low category anonymously at 11:04, Monday 26 February 2024

Sent to Shropshire Council 1 minute later. Council ref: 14139006.

The road has been resurfaced/patched but the ironwork hasn’t been adjusted, the cover is over 50mm low.

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  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 11:04, Monday 26 February 2024

  • The responsibility for this lies with a third party. We have reported this to them, explained the necessary action and will monitor.

    State changed to: Investigating

    Posted by Shropshire Council at 17:23, Thursday 29 February 2024

  • Unfortunately, the issue that you have reported isn't the responsibility of Shropshire Council. However, if possible, we will raise the issue with the appropriate organisation and ask them to contact you.

    State changed to: not the council's responsibility

    Posted by Shropshire Council at 08:28, Monday 4 March 2024

  • This is the responsibility of Shropshire Council, their contractor has resurfaced the road around the cover and should have raised it to the correct level before carrying out the work.

    Posted anonymously at 18:03, Tuesday 5 March 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 16:30, Wednesday 3 April 2024

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