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Surface problem - causing a fall

Reported via mobile in the Footway surface problem category anonymously at 15:45, Tuesday 9 January 2024

Sent to Shropshire Council less than a minute later. Council ref: 14132876.

Yesterday I fell over on the pavement outside W H Smiths, king Street. There is a loose pavement brick and this caused me to loose balance and sadly fall down. I was at work - I went out to collect food for the shop, due to this fall I was unable to carry on working and went home sick. I am very badly bruised today as a result. I am awaiting a hip operation and this has increased the discomfort I was already in. I would be very grateful if someone could contact me regarding this issue. This needs attention as soon as possible so that no one else has an injury. I understand that work was carried out on the pavement last week. If this is correct, they haven’t be replaced the bricks properly.

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  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 15:45, Tuesday 9 January 2024

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    State changed to: Action scheduled

    Posted by Shropshire Council at 14:20, Wednesday 10 January 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 09:09, Friday 19 January 2024

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