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Pothole near Folly Brook House, Newcastle

Reported via desktop in the Carriageway pothole category anonymously at 09:25, Fri 1 December 2023

Sent to Shropshire Council less than a minute later. Council ref: 14128941.

Pothole had previously been repaired but has now opened up again

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  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 09:25, Fri 1 December 2023

  • Customer has phoned again about the pothole and has advised that the pothole has gotten even bigger. Can you please look at this urgently? many thanks

    Posted anonymously at 09:14, Fri 15 December 2023

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 13:13, Fri 15 December 2023

  • This is now urgent as pothole is getting bigger.

    Posted anonymously at 11:55, Friday 2 February 2024

  • The issue you reported has been assessed and the necessary work will be included in our programme of upcoming maintenance.

    Our priority is to be effective at responding to the most serious problems so at this time we are unable to provide an exact timescale.

    In the meantime until these works can be undertaken, we will continue to undertake routine inspections, whereby notifiable issues are recorded and scheduled for action.

    State changed to: Action scheduled

    Posted by Shropshire Council at 14:59, Wednesday 28 February 2024

  • Customer called very upset because she had recd a call and the pothole was to be fixed with in days 2 weeks ago. Since then it has got worse and worse, it is very big and deep. It is hard to drive and walk along. Customer mentioned that she needs to go and to from the hospital for treatment and she does not want to have to drive the long way everyday because of the state of the road.

    Posted anonymously at 13:12, Tuesday 19 March 2024

  • We have now arranged for the required work to take place to resolve the issue you reported to us.

    We will update you when the work has been completed.

    Posted by Shropshire Council at 13:39, Tuesday 19 March 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 12:47, Thursday 21 March 2024

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