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Illuminated Sign on Raven Lane

Reported via desktop in the Illuminated Sign Out category anonymously at 10:56, Mon 30 October 2023

Sent to Shropshire Council less than a minute later. Council ref: 14126233.

Light is out.

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Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 10:56, Mon 30 October 2023

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:33, Thu 2 November 2023

  • This is NOT FIXED. Should I assume that Shropshire Council is just flagging things as fixed without doing any of the work just to improve their perfomance statistics?

    State changed to: Open

    Posted anonymously at 22:42, Thu 2 November 2023

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 06:36, Tuesday 16 January 2024

  • This is still NOT FIXED. This is the second time it has been reported as fixed when it has not been!

    State changed to: Open

    Posted anonymously at 09:25, Friday 19 January 2024

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 10:15, Friday 19 January 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 09:01, Monday 22 January 2024

  • Reported fixed again, for the third time. I have not checked it at night, but looking at the light (see photo) unless it was fixed by magic wand it has certainly not been looked at. If it's the contractor looking at the report and in doing so changing the status to fixed, as I have been told before, perhaps they should be given some user training?

    State changed to: Open

    Posted anonymously at 10:17, Monday 22 January 2024

  • State changed to: Fixed

    Updated by Shropshire Council at 14:40, Monday 22 January 2024

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