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Street light not working

Reported via desktop in the Street Light Out category anonymously at 09:57, Mon 18 September 2023

Sent to Shropshire Council less than a minute later. Council ref: 14122729.

Between 30/32 Mill Street Ludlow

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  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 09:57, Mon 18 September 2023

  • Over 2 weeks ago I reported that the street light between 30 & 23 Mill Street was not working,my mail was acknowledged by "fix my street", but nothing has been done. The street is dark as no light between the junction with Bell Lane, the junction of Camp Lane. In many places there are uneven paving slabs - the residents of Mill Street ar mostly OAP's, no light makes it dagerous. Please can you fix the light that has not worked since 2022- I am sure that you would wish aged Council tax payers safe. Veronica Leach.37 Mill Street.

    Posted anonymously at 20:41, Sat 30 September 2023

  • We have looked into this issue and can advise that the work required will be completed in our programme of upcoming maintenance.

    State changed to: Closed

    Posted by Shropshire Council at 09:12, Mon 2 October 2023

  • Customer rang back in to follow up on this issue. She is very concerned about the elderly residents along Mill Street as it is left very dark without this light. I checked the map and it did have a target date of 16/10/23 for the repairs to be completed by. Customer would like to be updated by email when the works are likely to be completed by.

    Posted anonymously at 13:53, Tue 24 October 2023

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:18, Tue 5 December 2023

  • The street light (Z6) outside no 31/32 Mill Street, Ludlow, SY81BG, was fixed on Tuesday 5 December but unfortunately the old fitting has been replaced with, what I can only presume, is a LED bulb. It is extremely bright and penetrates the pull down blind and double thick curtains of the bedroom which is very detrimental to a good nights sleep. Is it possible to dim it slightly or reduce the hours of operation pls? Many thanks. Deborah Harris

    Posted anonymously at 14:49, Thu 7 December 2023

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 16:12, Thu 7 December 2023

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