You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Sink hole appeared in road

Reported via desktop in the Pothole in a road category anonymously at 12:04, Fri 25 August 2023

Sent to Shropshire Council less than a minute later. Council ref: 14121347.

Customer noticed a hole that appeared overnight where the drive meets the edge of the road. There appears to be a void which is about 1 1/2 - 2 ft deep. He is concerned that someone's wheel could go down it, or someone could trip in it. He has left his phone number to call him back on, but he normally leaves it until the answerphone kicks in due to scam callers, so asked if a message could be left with contact details if he doesn't manage to get to the phone in time.

Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 12:04, Fri 25 August 2023

  • Customer called back as he is very concerned about the possibility of someone putting their foot through the hole and causing themselves an injury. He asked if it might be possible for someone to ring him to advise if/when a technician will be coming to have a look at it, so he can make sure he is available to meet them and show them the hole and how bad it is.

    Posted anonymously at 09:29, Tue 29 August 2023

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 16:44, Wed 30 August 2023

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    State changed to: Open

    Posted by Shropshire Council at 11:12, Fri 8 September 2023

  • Customer is executor for the person who reported this matter, as he passed away in Oct 2023, so the phone number for this case is no longer in use. Please contact Rhona Birkbeck, the executor, on 07791586918, with an update on the progress of this work.

    Posted anonymously at 16:04, Mon 8 January 2024

  • State changed to: Action scheduled

    Updated by Shropshire Council at 14:38, Fri 12 January 2024

  • Neighbour rang in to try to find out when works are likely to be done and asked if we could chase contractors up to get the work done ASAP.

    Posted anonymously at 16:56, Mon 12 February 2024

  • Neighbour called to try and find out when works are likely to be done the issue was reported in Aug last year and still nothing has been sorted. Please can this be addresses ASAP

    Posted anonymously at 16:10, Thu 16 May 2024

  • Following your email of 30th January in response to my email (see email trail), I am yet to hear from anyone regarding the the timelines and actions to be taken to rectify the sinkhole that has appeared.

    I would appreciate if someone could please get in touch within the next 2 weeks so this can be followed up. As mentioned previously, this issue has been ongoing for 18months now!

    I look forward to hearing from you.

    Rhona

    Posted anonymously at 07:47, Thu 27 February 2025

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    State changed to: Open

    Posted by Shropshire Council at 13:36, Wed 12 March 2025

  • Hi

    I received a note from Chris at Shropshire Highways saying he called by the house. I have updated my contact details on Fix My Street.

    When Chris came to the house, he would have seen that Severn Trent have applied for road closure so they can repair the stopcock in the road. ST have just started digging the road & with this, have dug into the sinkhole. I did explain to the guys digging the road that there was a sinkhole which Highways were looking into, to which they responded that ST have taken ownership of the hole & will fill it in!

    If there is an issue with this, then I suggest you contact ST and come by tomorrow to ensure this is all ok. I’m assuming that as ST had applied to Highways regarding closing the road for this property, then you have already considered this.

    Many thanks

    Posted anonymously at 07:45, Tue 25 March 2025

  • Photo of this report zoom

    Further to my email yesterday, ST have completed their repair work & are now waiting for the road to be re-tarmac’s.

    However, on inspection, the sink hole is still there. Although they have cut the hole in the road up to the sink hole, there does appear to still be a hole underground. I have taken a photo of the hole for your information:

    Posted anonymously at 11:33, Tue 25 March 2025

  • Unfortunately, the issue that you have reported isn't the responsibility of Shropshire Council. However, if possible, we will raise the issue with the appropriate organisation and ask them to contact you.

    State changed to: not the council's responsibility

    Posted by Shropshire Council at 12:43, Mon 12 May 2025

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 15:45, Thu 22 May 2025

  • Unfortunately, the issue that you have reported isn't the responsibility of Shropshire Council. However, if possible, we will raise the issue with the appropriate organisation and ask them to contact you.

    State changed to: not the council's responsibility

    Posted by Shropshire Council at 13:58, Fri 1 August 2025

This report is now closed to updates from the public. You can make a new report in the same location.