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Street light out along College Street

Reported via desktop in the Street Light Out category anonymously at 13:39, Fri 30 June 2023

Sent to Shropshire Council less than a minute later. Council ref: 14117461.

There is a street light half way up College Street which has been out for many months now. This narrow street is particularly dark late at night and I would be grateful if you could arrange to replace this as soon as possible.

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Updates

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 13:39, Fri 30 June 2023

  • Several months later this light is still out leaving the street too dark for safe walking

    Posted by Andy Boddington at 13:51, Sat 11 November 2023

  • I walk this way most nights to get to my car and it's a bit disconcerting with the street light out. The street lights in this area are few and far between as it is, so as a lone woman walking to her car in what is essentially pitch black, please fix this issue.

    Posted anonymously at 11:10, Thu 23 November 2023

  • We have looked into this issue and can advise that the work required will be completed in our programme of upcoming maintenance.

    State changed to: Closed

    Posted by Shropshire Council at 13:44, Thu 23 November 2023

  • Good Morning, A local resident has called into the office to report the street light by the church gates on college Street isn't working.

    Posted anonymously at 10:37, Thu 21 December 2023

  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    State changed to: Open

    Posted by Shropshire Council at 11:10, Thu 21 December 2023

  • This light was first reported as out in June of 2023. It is an area frequented by tourists and directly opposite age-restricted housing. Six months later and the light is still not fixed with previous tickets closed. The area is very dark. As we lost a few neighbours to slipp and falls in the last two years and are again heading into an icy season this should be escalated to a priority beyond the scope of routine maintenance programmes, please.

    Posted by Michelle Bufton at 14:31, Fri 29 December 2023

  • We have looked into this issue and can advise that the work required will be completed in our programme of upcoming maintenance.

    State changed to: Closed

    Posted by Shropshire Council at 10:01, Tuesday 2 January 2024

  • Please advise on where we can find the schedule of upcoming maintenance or timeline in which it is expected to be completed? I cannot find this information on the council website.

    It is also concerning that the status of all open tickets are changed to "closed" without the situation actually being addressed as this can skew data and reflect inappropriate key performance indicator progress in reports.

    Posted anonymously at 16:38, Tuesday 2 January 2024

  • State changed to: Action scheduled

    Updated by Shropshire Council at 09:05, Wednesday 3 January 2024

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 11:45, Wednesday 7 February 2024

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