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Drain blocked

Reported via desktop in the Drain blocked category anonymously at 12:19, Thu 9 June 2022

Sent to Shropshire Council less than a minute later. Council ref: 14090580.

This has been going on since February 21 and the guys have been out to it twice and said there is a lot more work required. Customer has not been kept up to date with this.

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  • Thank you for contacting us. This note is to confirm that we have received your report and we'll be in touch with an update as soon as possible.

    Posted by Shropshire Council at 12:19, Thu 9 June 2022

  • This note is to advise that the issue you have reported is being investigated by council officers in the local area. We'll provide further information once we have an update.

    State changed to: Investigating

    Posted by Shropshire Council at 18:31, Mon 27 June 2022

  • We're pleased to advise you that this work has now been completed.

    State changed to: Fixed

    Posted by Shropshire Council at 12:47, Mon 5 September 2022

  • Hello Shropshire Council, I was surprised to receive your update saying the work that we've been waiting two years for had been completed because it hasn't! As you're aware the problem with the flooding to our property was due to the road gully being blocked and the old culvert being blocked. The workers that attended the problem here told us that they were digging out the ditch to the field soakaway (which they have done), then they were putting a new culvert in (which they have done). Next step was unblock the culvert (pic#3) and gully pipes (pic#2) by flushing through from the property next door (this hasn't been done). So now we are back to were we started over two years ago, with a blocked road gully and culvert so our property and grounds will flood again this winter. Also, as you can see from the first pic showing the ditch/road the soil spoil hasn't been profiled to the kerb edge (again the workers who attended said this needed to be done) so this will just collapse into the road as the more inclement weather arrives creating both a vehicle hazard on a road that cars and motorcycles already drive to fast along and also will look a right mess outside our house. Please can you urgently update me on this situation. Regards Gary de Saram Yew Tree farm SY4 5RL

    Posted anonymously at 18:54, Fri 9 September 2022

  • Further to my update with photo's of the problem I got an error message from your website when posting so have tried to send one of the corroborating pictures again.

    State changed to: Open

    Posted anonymously at 19:14, Fri 9 September 2022

  • Pic's #2 & #3 for reference.

    State changed to: Fixed

    Posted anonymously at 19:18, Fri 9 September 2022

  • Pic's #2 & #3 for reference.

    Posted anonymously at 19:19, Fri 9 September 2022

  • Shropshire Council your reporting format changed on my pic update and is showing that the 'State changed to: Fixed' - this is not the case and I urge you to update as soon as possible on what remedial or further work you will do to solve your problem outside our property.

    State changed to: Open

    Posted anonymously at 19:24, Fri 9 September 2022

  • Hello again, just checked to see if you'd responded to my update and realised that I omitted one important detail - the ditch that was dug out to allow the water to flow down and empty into the field soakaway has been dug out so that it slopes from north to south with the soakaway at the north end and our property at the south end so as water cant travel uphill it just sits in the ditch as per pic #2 and then just seeps back into the ground so we are back to square one! So to summarise:- 1. The road gully is still blocked and needs flushing out. 2. The outflow pipe in the new culvert is still blocked and needs flushing out. 3. The ditch is not fit for purpose because the water can't flow out of it. 4. The mud spoil from the ditch is on the highway and causing a hazard and is an absolute eyesore! Your earliest attention is required to solve this problem. I'm on annual leave this coming week and would welcome a call to discuss this and hopefully somebody will find the time to come and visit and see the issues first hand. Regards Gary de Saram

    Posted anonymously at 13:22, Sun 11 September 2022

  • State changed to: Fixed

    Updated by Shropshire Council at 15:42, Fri 17 March 2023

This report is now closed to updates from the public. You can make a new report in the same location.